Contact Us

The sections below describe the usual path from request to resolution.

Process outline

The process begins with this: Never send a complete card number, account password, or other sensitive authentication information by ordinary email. Holiday volume, peak periods, carrier investigations, or missing supporting details can lengthen the response time. Support can assist with orders, products, delivery, tracking, address changes, damaged or incorrect goods, payment questions, refunds, privacy, and policy matters.

Timing and records

As records and timing are reviewed, For an order question, provide the order number and checkout email; for a delivery question, also include the tracking number. For damage, defects, contamination, an incorrect item, or missing parts, include clear photos or video of the item and packaging.

Special situations

Where special circumstances apply, For a privacy request, identify the specific right or action you want reviewed.

Email: samtharan1112@gmail.com
Mailing address: 19437 NW Cleetwood Ave, Portland, OR, 97231, US
Phone: 541-421-1417